ecommerce order fulfillment and delivery

Ecommerce Order Fulfillment: How to Improve Your Operations

Ecommerce order fulfillment is a critical piece of the puzzle that 3PLs and fulfillment centers provide for online retailers. When done well, it ensures that customers receive their orders in a timely and accurate manner. However, when order fulfillment processes are not optimized, it can lead to dissatisfied customers and lost sales for the eCommerce business.

In this blog post, we will discuss some tips for improving your eCommerce order fulfillment operations. We will also suggest using Logimax WMS to help you manage your fulfillment business more effectively.

What is eCommerce Order Fulfillment?

Let’s begin by touching on what eCommerce order fulfillment is. Ecommerce order fulfillment is the entire process comprising the receiving, processing, and delivering of orders to customers. by customers via an online store. This includes tasks like receiving inventory into the warehouse, picking and packing orders, and shipping orders to customers on behalf of an eCommerce business.

The goal of eCommerce fulfillment is to get orders to customers as quickly and accurately as possible.

The Different Fulfillment Methods

There are a few different ways that retailers can fulfill orders:

  • In-House Fulfillment: In-house fulfillment refers to when an eCommerce business has its own warehouse and staff to pick, pack, and ship orders.
  • Outsourced Fulfillment: This is when a retailer outsources their warehouse and fulfillment operations to a third-party logistics (3PL) company or fulfillment center that specializes in this type of work.
  • Dropshipping: This is when a retailer does not carry inventory but instead relies on suppliers to ship products directly to customers on their behalf.

The Steps In The Order Fulfillment Process

The eCommerce fulfillment process varies depending on the type of fulfillment used. However, the process for traditional outsourced fulfillment can be broken down into a few key steps, which include:

Receiving Inventory

Receiving inventory into the warehouse is the first step in the order fulfillment process. This involves receiving products from suppliers and entering them into the fulfillment center warehouse. Once the products are in the warehouse, they need to be stored properly. This inventory storage step is important, as it sets the stage for accurately fulfilling orders.

Picking and Packing Orders

The next step is picking and packing orders. This involves retrieving the products that have been ordered and packing them so that they can be shipped to customers. This step is important, as it can impact the accuracy and timeliness of orders.

Shipping Orders to Customers

The final step is shipping orders to customers. This involves packaging the orders and sending them out for delivery. This step is important, as it ensures that customers receive their orders in a timely manner.

boxes on conveyor with location icon above

Why Order Fulfillment is Important for eCommerce Businesses

There are a few key reasons why getting the order fulfillment process right is so important for eCommerce businesses. These include:

Ensuring Customer Satisfaction

Customer satisfaction is crucial for any business, but it is especially important for eCommerce businesses. This is because customers have a lot of choices when it comes to where they can shop online. If they are not satisfied with their experience, they will likely take their business elsewhere.

Preventing Cart Abandonment

Cart abandonment is a major problem for eCommerce businesses. This is when customers add items to their shopping cart but do not complete the purchase. There are a few key reasons why this happens, but one of the most common reasons is long shipping times. If customers feel like they will have to wait too long to receive their order, they are likely to abandon their cart.

Generating Repeat Business

Repeat business is crucial for eCommerce businesses. This is because it is much easier and less expensive to sell to existing customers than it is to acquire new customers. If you can keep your customers happy, they are more likely to come back and make another purchase in the future. A well-run fulfillment process helps ensure you meet customer expectations.

Main Benefits a Third-Party Fulfillment Service Offer Their Customers

Fulfillment providers offer their customers a number of benefits. These do vary depending on the services and expertise offered. Here are a few common benefits.

First, they provide them with a way to outsource their storage and shipping needs. Letting a third-party fulfillment provider handle inventory management as well as packing and shipping allows businesses to focus on their core competencies and leave the fulfillment to someone else.

Second, fulfillment providers can help businesses save money on their shipping costs. By working with a fulfillment provider, businesses can negotiate better rates with shipping carriers. This can lead to significant savings in shipping costs over time.

Third, fulfillment providers can help businesses scale their operations. As businesses grow, they often need to expand their fulfillment operations. By working with a fulfillment provider, businesses can have access to the resources and infrastructure they need to scale their operations.

Changing eCommerce Fulfillment Service Models

The service models used in fulfillment are constantly changing and adapting to meet the needs of online shoppers. No matter which array of fulfillment services you offer, it is important to stay up-to-date on the latest trends in order fulfillment. This will ensure that you are able to provide your customers with the best possible experience.

Same-Day Delivery

One of the biggest trends in eCommerce fulfillment is the move towards same-day delivery. In order to meet the demands of online shoppers, many retailers are now offering same-day or next-day delivery options. This requires a different fulfillment model than traditional eCommerce fulfillment, as orders need to be processed and shipped much faster.

Returns and Exchanges

Another trend that is affecting eCommerce fulfillment is the increasing expectation of free returns and exchanges. Online shoppers are now expecting to be able to return or exchange items that they purchase online, just as they would in a brick-and-mortar store. This trend has been driven by retailers such as Amazon, who have made free returns and exchanges a key part of their customer service offering.

Customer Expectations

One more trend is the rising level of what customers expect. Online shoppers are now more demanding than ever before, and they expect a seamless shopping experience from start to finish. If their expectations are not met, they will take their business elsewhere.

Much of this process lies outside the normal range of fulfillment providers’ responsibility. This is because customer satisfaction begins with the user experience on the retailer’s website, product selection, and customer service. However, fulfillment providers can work with their eCommerce customers to improve the entire fulfillment process.

Whether you are considering offering faster delivery, improved returns processing, or helping improve the customer experience, there are a few things to keep in mind. First, you will need to have a good system in place for tracking your inventory levels. Second, you will need to streamline your pick and pack process. And third, you will need to use a warehouse management system (WMS) that is specifically designed for eCommerce fulfillment, such as Logimax WMS.

warehouse shelving and conveyors filled with boxes

How to Improve eCommerce Order Fulfillment Operations

If you’re looking to improve your eCommerce order fulfillment operations, there are a few things you should take note of.

First, take a look at your current process and see where there may be room for improvement. Are orders taking too long to fulfill? Are there errors being made in the picking and packing process? Is shipping taking too long? Once you’ve identified areas that could use improvement, you can start to implement changes.

Here are several tips on improving your eCommerce order fulfillment operations:

Automate Order Fulfillment

One way to improve eCommerce order fulfillment is to automate the process. This can be done using a warehouse management system (WMS) like Logimax WMS. Our WMS helps to automate many different aspects of the order fulfillment process, including receiving orders, picking orders, packing orders, and shipping orders.

Implement New Technologies

Another way of improving eCommerce order fulfillment is to implement new technologies. This can help to improve the accuracy and efficiency of the order fulfillment process. These include barcode scanners, RFID tags, and voice-activated picking.

Improve Communication

Another way of improving eCommerce order fulfillment is to improve communication between the logistics provider and the customer. This can be done by providing real-time updates on the status of orders and offering customer support via phone, email, or chat.

Improve Order Accuracy

One of the most important aspects of eCommerce order fulfillment is accuracy. Incorrect orders can frustrate customers and lead to lost sales. Make sure to double-check orders before they are shipped out to ensure that they are correct.

Streamline Your Processes

Take a look at your order fulfillment processes and see where there may be room for improvement. Are there any bottlenecks that are slowing down your operation? Can you automate any tasks to make things run more smoothly?

Invest in the Right Tools

There are a number of software solutions that can help you optimize your eCommerce order fulfillment operation. Logimax WMS is a powerful tool that can help you manage your warehouse and fulfillment business more effectively.

Hire Quality Staff

One of the most important aspects of eCommerce order fulfillment is having a good team in place. Make sure to hire quality staff who are well-trained and motivated to get the job done right.

Train Your Staff

Once you have a good team in place, it’s important to train them on your processes and procedures. This will help ensure that everyone is on the same page and that your operation runs smoothly.

Use Logimax WMS

Logimax WMS is a warehouse management system that is specifically designed for eCommerce fulfillment businesses. It can help you automate your inventory management and order picking and packing processes.

If you are looking for a WMS to help improve your eCommerce order fulfillment operations, we suggest Logimax. Logimax is a powerful tool that can help you to automate many different aspects of your operation.

Contact us today to learn more about how Logimax can help you improve your eCommerce order fulfillment operations.

Different Ecommerce Fulfillment Services To Offer

The order fulfillment process can be broken down into specific services that your business can offer or specialize in. These can both differentiate your business as well as help improve your bottom line. These include:

  • Inbound Logistics: This includes receiving inventory into the warehouse and storing it until it is needed.
  • Order Processing: This involves tasks such as picking and packing orders.
  • Outbound Logistics: This includes shipping orders to customers.
  • Value-Added Services: This can include services such as assembly, packaging, and customization.
warehouse workers standing in warehouse with arms crossed

How to Stand Out as a Leading eCommerce Fulfillment Provider

We all know that eCommerce is booming and that the competition is fierce. So, how can you stand out as a leading eCommerce fulfillment provider? Here are some potential ways.

Offer Flexible Shipping Options Including Same-Day or Even Next-Day Delivery

Customers today expect to have their orders shipped to them quickly and cheaply. Consider offering a variety of shipping options so that your customers can choose the option that best meets their needs.

Note that offering same-day or next-day delivery will require a different fulfillment model than traditional eCommerce fulfillment, as orders need to be processed and shipped much faster.

Provide Outstanding Customer Service

Make sure that your customer service team is both highly responsive and helpful. This can be the difference between a satisfied customer and a lost sale.

Invest in the Right Tools

As we mentioned earlier, having the right tools can make a big difference in your operation. Logimax WMS is a powerful tool that can help you automate your inventory management and order picking and packing processes.

Stay Ahead of the Curve

Keep up with the latest trends in eCommerce fulfillment so that you can offer your customers the best possible experience.

No matter how you choose to stand out, it is important that you offer something that will appeal to your target market. Whether it is fast shipping, outstanding customer service, or a unique fulfillment model, make sure that you are offering something that will set you apart from the competition.

Logimax WMS: Powerful Software for eCommerce Fulfillment Centers

If you are looking for a powerful tool to help you with your eCommerce fulfillment, then you should consider Logimax WMS. Logimax is a warehouse management system (WMS) that is designed for third-party logistics (3PL) providers and eCommerce fulfillment centers. It offers a number of features and benefits that can help you improve your operations.

Some of the key features include:

  • Order management
  • Inventory management
  • Shipping integration
  • Reporting and analytics

These features can help you manage your orders, inventory, and shipping in a more efficient and effective manner. In addition, the reporting and analytics features can help you track your performance and make necessary improvements.

Contact us today to learn more about how Logimax can help you with your eCommerce fulfillment needs.


Ecommerce order fulfillment is a vital part of any online business. In order to be successful, you must ensure that your operations are efficient and effective. There are a number of ways that you can improve your eCommerce order fulfillment, including investing in the right tools and staying ahead of the latest trends.

Logimax WMS is a powerful software that can help you with your eCommerce fulfillment needs. Contact us today to learn more about how Logimax can help you improve your eCommerce fulfillment operations. We’ll be happy to provide you with a demo of our software so you can see how it will improve your business.

Cloud WMS – How it Works and Benefits Your Warehouse or 3PL

Everywhere you turn today, you hear about ‘the cloud’ and how it can help you efficiently organize your business and personal life. From storing photos to running software, it is hard to escape the term itself, let alone operating in the cloud in some form.

In a market full of software options for supply chain management, it can be hard to find the right types of warehouse management system software (WMS) for your warehouse or 3PL. However, cloud-based warehouse software solutions have some notable advantages for inventory management that make them worth considering for your business.

In this blog post, we’ll explore some of the top benefits of implementing cloud-based WMS supply chain software into your company’s operations.

What is Cloud-Based WMS?

woman looking at paper with a magnifying glass

Cloud-based WMS is a warehouse management system software solution that utilizes various online technologies such as virtualization and distributed computing to provide users with an easy, secure, and reliable way to access web-based services for inventory, order, and logistics management. Cloud WMS eliminates the need for local physical hardware or software that traditional WMS systems require.

How Does Cloud-Based Software Work?

Cloud-based hosting works by providing an organization with access to online computing resources while saving money on in-house capital investments. This type of hosting makes use of off-site infrastructures such as computers, storage devices, and other services hosted in the cloud, instead of relying on local hardware, software, and dedicated IT personnel.

Breaking Down Cloud-Based WMS Software Solutions

at a crossroads, image showing two different roads to take

Most often, when warehouses or manufacturers think of a cloud-based warehouse management system software solution, they think of Software As A Service (SaaS) WMS. SaaS operates solely online, over a public connection with a subscription to the software provider’s service.

There are other cloud-based warehouse management systems than SaaS, however. Warehouse operation managers also have the option of utilizing a WMS system through a privately-hosted secured server for inventory tracking and storage rather than on the ‘public internet’.

Rather than running WMS applications on-premises, this warehouse order management solution eliminates the need for on-site IT department and server management. Instead, it only requires secure online access with multi-factor login authorization for real-time visibility and inventory management while offering the best system flexibility and scalability in the cloud.

Benefits of a Cloud Warehouse Management Software Solution

The key benefit of cloud hosting is the ability to deploy a scalable WMS solution. Not only does this provide a warehouse or 3PL with greater flexibility, but it also allows the ability to securely manage inventory for multiple warehouses or just one! It pretty much comes down to deployment, cost, and security.

There are certain deployment methods that you will want to compare for your mission-critical supply chain software solution. It’s important to closely consider your warehouse’s required features, how much experience the software vendor has in your industry, and future benefits that the provider can offer.

6 Benefits Cloud-Based Warehouse Management System Software Scalability

1. It strengthens the supply chain.

two people shaking hands

Remember the whole supply chain catastrophe of 2020 and 2021? Who could forget it? During that time, many logistics and distribution companies either did not have an inventory control software solution or had subpar order management tracking. This means that they did not have access to real-time data for tracking inventory, receiving, forecasting, or shipping. Oh, and what a mess it did create!

While nobody could have ever imagined how a worldwide pandemic would have crippled the supply chain, those that utilized warehouse management software with access to real-time data and reporting tools had the upper hand on those supply chain companies that did not.

2. Data protection and security are better.

cloud vault

If your traditional WMS is hosted on a public internet network, it is an easy target for cyber-attacks or shutdowns due to hackers. With cloud-based WMS, your data is housed in a safe environment, stored on a secure server, and managed by a third-party provider that has more resources available to manage and thwart possible attacks.

Cloud WMS software also provides customer, supplier, and warehouse data that is stored remotely rather than at your facility. Systems are typically backed up regularly for quick recovery should there be a system failure or outage. It is also safe from physical damage and unauthorized access through the use of firewalls and antivirus protection to further safeguard users and company operations. This provides your warehouse or 3PL with an additional layer of security and peace of mind.

3. The initial investment is less.

person reviewing charts with a lightbulb over their hand

In terms of cost, a cloud-based WMS system eliminates the need for expending capital or money upfront for hardware and a dedicated IT team since the provider takes care of these expenses directly. This allows businesses to save money while still having access to the same quality of service they would receive with a traditional server setup.

Cloud WMS also gives you more control over your warehouse management system software pricing. A cloud-based WMS offers your business a financially flexible solution allowing you to scale up or down as needed without having to purchase additional software. This helps your warehouse reduce costs and get more bang for your buck.

4. Integration with customer and supplier data is easier.

globe of connecting puzzle pieces

Cloud-based WMS provides a way to easily integrate your warehouse management systems with customer and supplier data. This allows you to quickly access their information when needed, or even provide real-time information regarding specific third-party logistics or warehouse operations like tracking.

For example, if a customer needs to know what’s in stock, what’s arriving soon, what’s in transit, and what’s on backorder, you can easily retrieve this information with a cloud-based WMS. This data can also be shared with customers or suppliers as needed.

5. It is easy to use, integrate, and manage.

typing on a laptop with an apple

Seamless integration is a key advantage to hosting your warehouse management software in the cloud since there is no need for new or upgraded hardware. The online interface makes it easier for your warehouse staff to work efficiently and productively after proper training. By accessing the WMS software remotely, they can have the best supply chain and inventory tracking right at their fingertips!

Cloud WMS also allows for easy integration with other programs, such as an enterprise resource planning (ERP) solution or client/supplier systems, which can help streamline warehouse operations. This makes it easier for your staff to obtain real-time inventory tracking information, receive and ship orders, and update clients for increased customer satisfaction.

6. It is scalable.

business icon with connecting dots

Ultimately, a cloud-based system provides warehouses and 3PLs with a great deal of flexibility when it comes to their supply chain management needs. Clients can change their resource usage when using cloud-based systems, allowing them better inventory control when they need to quickly respond to changing market demands.

Users have access to an array of features that enable them to scale up or down based on their specific requirements at any given time. With this type of platform, businesses can ensure their operations remain reliable and secure while reducing operational costs significantly compared to other solutions in the market today.

Plus, WMS providers can also easily supply users with the latest versions of applications and software updates without incurring additional costs.

Logimax Is Your Solution for Cloud-Based Warehouse Management

cloud wms, icons with different processes

Logimax is proud to have continually provided our customers with the most reliable, market-ready, and affordable cloud WMS solution since 1995, covering a spectrum of industry types, both single and multi-warehouse.

Logimax reaps the rewards of IBM research and development’s continual $1 billion a year financial investment in IBM i servers. Plus, with an expert team of professionals from planning to support, Logimax works with warehouses and 3PLs to operate more efficiently with scalable software that is easy to use and simple to implement.

In the end, utilizing a cloud-based warehouse management system is a great choice when it comes to warehouse management tracking and data storage solutions. For more details on how Logimax can assist your distribution center with your cloud-based system for WMS and more, contact us today!

cold storage warehouse worker writing

Choosing a Warehouse Management System for Your Cold Storage Warehouse

If you’re running a cold storage warehouse, then you know that temperature and humidity control is critical to the success of your business. You also know that managing your warehouse can be a lot of work – especially if you’re doing it manually. That’s why it’s important to choose the right warehouse management system (WMS). A good WMS will automate many tasks for you, making warehouse operations much more efficient.

In this article, we’ll discuss some of the features to look for when choosing a WMS for a cold storage facility. We’ll also introduce a leading warehouse management software and supply chain solution for refrigerated warehouses.

Cold Storage Software vs. a Regular WMS

When it comes to warehouse cold storage, there are regular warehouse management systems and systems designed specifically to accommodate cold storage warehouses.

cold storage worker writing notes

The primary difference is that specialized cold chain warehouse software will include features such as temperature monitoring, humidity control, and alerts in case of power or temperature fluctuations. All of these features are important to ensure the safety and quality of your warehouse inventory.

Cold Storage Warehousing Software Features to Look For

Before you choose a cold storage warehouse management software, it’s important to make sure that the system you select has all of the features you need. Some key features to look for include:

Temperature and Humidity Control

It’s essential for refrigerated warehousing operations to maintain the right temperature and humidity levels to protect your goods from spoilage, damage, or other problems. This is critical for the food industry where fresh produce has very specific temperature requirements. But it’s not only necessary for food products, temperature control is equally important across industries such as pharmaceuticals, chemicals, and many others.

warehouse loading area

That’s why your warehouse management system must be able to monitor the environment in real-time, so you can make any adjustments as needed.

Inventory Control

In addition to temperature and humidity control, you’ll also want to look for inventory control features in your WMS. This will help you keep track of all items stored in the warehouse and their locations. Look for a system that can generate reports on stock levels, warehouse utilization, and other important metrics.

Real-Time Visibility

Real-time visibility is another key feature of a warehouse management system for cold chain warehouses. Look for a system that gives you the ability to monitor warehouse operations in real-time, such as inventory levels and stock movements. This will help you keep track of all warehouse activity, which can be critical when managing cold chain warehouses.

Compliance with Industry Regulations

Your warehouse operations must meet cold storage industry regulatory standards in order to remain compliant and safe for workers. A warehouse management system should be able to help you stay up-to-date with these requirements, so you can always be sure your warehouse is meeting the necessary safety requirements.


A good WMS should automate many warehouse operations, such as order processing, order fulfillment, and inventory management. Automating these processes can save you time and money while improving accuracy.


Finally, make sure that your warehouse management system is easily able to integrate with other warehouse systems, such as an ERP (Enterprise Resource Planning) system, TMS (Transportation Management System), CRM (Customer Relationship Management) system, and more. This will help you streamline warehouse operations and ensure that all your warehouse data is in one place.

cold storage boxes of vegetables

The Need for Automated Cold Storage Management

A warehouse has to be managed carefully, and refrigerated and frozen storage warehouses are no exception. Temperature and humidity must remain in tight ranges for food safety and optimal quality preservation. If not monitored properly, products can spoil or become damaged from temperature fluctuations.

Fortunately, cold storage warehouse management solutions can automate many warehouse processes – from inventory tracking to stocktaking and everything in between. This automation allows operators to reduce costs, improve accuracy, and increase productivity. With a good warehouse management system in place, warehouse operations become much more efficient and organized.

Logimax Warehouse Management Software for Cold Storage Warehouse Operators

Logimax WMS is a leading provider of warehouse management solutions for cold chain warehouses. Our WMS offers all the features you need to effectively manage your warehouse, including temperature and humidity control, inventory control, real-time visibility, compliance with industry regulations, and automated order processing.

Our warehouse management system is also designed to be user-friendly and easy to use, making warehouse operations more efficient.

If you’re looking for a warehouse management solution for your cold storage warehouse, consider Logimax Warehouse Management Software. We offer the features and capabilities you need to effectively manage your warehouse operations.

forklift entering cold storage


Choosing the right warehouse management system for cold storage warehouses is essential to run an efficient and compliant warehouse. Make sure you select a solution with the features you need, such as temperature and humidity control, inventory control, real-time visibility, compliance with industry regulations, and automation. Logimax offers a popular warehouse management solution for cold chain warehouses. Our software helps warehouse operators reduce costs, increase accuracy, and improve productivity. With Logimax WMS, your refrigerated warehouse operations will be more organized and efficient.

warehouse inventory management - moving boxes

How to Improve Warehouse Inventory Management: Tips and Best Practices

If you’re running a warehouse, then inventory management is sure to be one of your top priorities. After all, if you can’t keep track of what you have and where it’s located, then you can’t efficiently manage your stock. Fortunately, there are a number of ways to improve your inventory management process.

In this guide, we’ll explore some of the best practices and tips for managing warehouse inventory effectively. We’ll also introduce Logimax WMS, a warehouse and inventory management software that can automate and streamline many of the tasks involved in warehouse inventory management.

What is Warehouse Inventory Management and What Are its Benefits?

Warehouse inventory management is the process of organizing and tracking inventory levels, order fulfillment, and stock locations in a warehouse. By streamlining these operations, businesses can improve their overall efficiency and better utilize their warehouse space. In turn, this can lead to cost savings and improved customer satisfaction.

Some of the specific benefits that can be gained from implementing a system to manage inventory include reduced labor costs, shorter lead times, and lower inventory levels.

Additionally, a well-run warehouse can provide a competitive advantage by allowing businesses to respond quickly to changes in customer demand. As such, warehouse inventory management is an essential part of any business that relies on maintaining an inventory of goods.

What is a Warehouse Inventory Management System?

A warehouse inventory management system is a software application that helps businesses do the things mentioned above – track and manage their inventory levels, stock locations, and order fulfillment. These systems can also generate reports that provide insights into warehouse operations and help businesses improve their overall efficiency.

There are a variety of different systems for managing inventory on the market, each with its own unique features and pricing. Some software systems are focused strictly on managing inventory, while others are designed to manage the entire warehouse operation.

Inventory Management System (IMS) vs. Warehouse Management System (WMS)

An inventory management system (IMS) is a software application specifically built to help businesses track and manage their inventory levels. Whereas, a warehouse management system (WMS) is a software application that helps businesses track and manage a wide range of warehouse operations, including receiving, order fulfillment, reporting, and much more.

While inventory management systems can be helpful for managing inventory levels, warehouse management systems offer a more comprehensive solution for warehouse management. As such, a WMS is typically a better choice for businesses that rely heavily on their warehouse operations.

Logimax WMS offers all of the features and functionality of a warehouse management system, as well as a number of features specifically designed for managing inventory.

checking warehouse reporting on tablet

Best Practices for Warehouse Inventory Management: The Basics

There are a few basic best practices that every warehouse should follow in order to improve inventory management. Here are some of the most important:

1. Invest in Warehouse Management Software

Warehouse management software, like Logimax WMS, can automate many of the tasks involved in warehouse inventory management, from tracking stock levels to placing orders. This software can also generate reports that will help you optimize your inventory levels and improve your overall warehouse efficiency.

2. Keep Track of Your Stock Levels

After implementing a warehouse management system, the next step to effective inventory management is knowing what you have in stock and where it’s located.

One option is to use an inventory management software like Logimax WMS. Our software can help you track your stock levels in real-time, so you always know what you have on hand. For best results, use our system together with barcodes and RFID tags to keep track of your inventory.

3. Use FIFO Inventory Management

When it comes to managing your warehouse inventory, it’s essential to use a system that will help you keep track of your stock levels and ensure that you’re using your space efficiently. The FIFO (first in, first out) method is one of the most popular and effective inventory management systems.

With the FIFO system, you’ll always ship or sell the oldest items in your inventory first. This ensures that your products are always fresh and reduces the risk of them expiring before they’re sold.

4. Conduct Regular Inventory Counts

It’s important to conduct regular inventory counts to ensure that your stock levels are accurate. This can be a time-consuming task, but it’s essential to maintaining effective control over your inventory.

Inventory counts can be conducted manually or with the help of an inventory management software like Logimax WMS. If you choose to conduct manual inventory counts, be sure to schedule them at regular intervals and plan for them in advance.

Additionally, cycle counting is a method of inventory management that involves counting a subset of your inventory regularly, instead of counting everything at once. This can help to reduce the time and effort required to conduct a full inventory count.

5. Set Clear Processes and Procedures

In order to effectively manage your warehouse inventory, it’s important to have well-defined processes and procedures in place. These should be designed to help you track your inventory levels, keep your stock organized, and minimize the risk of errors.

Some of the key processes and procedures that you should put in place include:

  • Creating a system for receiving and storing new inventory.
  • Tracking inventory levels and reordering stock when necessary.
  • Organizing your inventory so that it’s easy to find items when needed.
  • Conducting regular inventory counts.

6. Regularly Review Your Inventory

It’s important to regularly review inventory management systems to ensure they are optimized. This will help you to identify any areas where improvements can be made.

Doing a review also allows you to adapt to changes in your business, such as an increase in the number of products you’re stocking or a change in your storage capacity.

7. Invest in Ongoing Training for Your Staff

In order to effectively manage your warehouse inventory, it’s important that your staff are properly trained. They should understand how your inventory system works and be familiar with the procedures that need to be followed.

Investing in ongoing training will help to ensure that they’re able to carry out their tasks efficiently and effectively. It will also help to reduce the risk of errors being made.

8. Implement Safety Measures

It’s important to implement safety measures to prevent accidents as well as to protect your inventory from damage or theft. Some of the safety measures that you should put in place include:

  • Using proper lifting techniques to avoid injuries.
  • Storing hazardous materials safely.
  • Securing your inventory with locks and alarms.
  • Making sure that only authorized personnel have access to your inventory.
  • Installing security cameras, alarms, locks, gates.

9. Use Quality Control Methods

Using quality control methods can help to ensure that your inventory is in good condition and fit for sale. This can include inspecting items when they’re received, conducting regular inventory counts, and using barcodes and RFID tags to track your inventory.

looking at tablet - warehouse analytics

Tips for Improving Warehouse Inventory Efficiency

There are a number of ways to improve inventory efficiency in a warehouse setting, including:

  1. Streamline Receiving: This can be done by implementing a system wherein all incoming shipments are logged and tracked. This will allow warehouse staff to quickly and easily locate any specific item that may be needed.
  2. Improve Organization: This means creating a system that logically arranges items in the warehouse so that they can be easily found when needed. This can be done through the use of shelves, bins, and labels. By taking the time to organize the warehouse properly, staff will be able to save time when looking for specific items.
  3. Keep an Accurate Inventory: This can be done through the use of barcodes or RFID tags. Using these tags, you  can track items as they move through the warehouse, and they can also be used to locate items that may have been misplaced. By taking the time to implement these tracking methods, warehouses can ensure that their inventory is always accurate and up-to-date.

Tips for Organizing Your Warehouse Space

Proper warehouse inventory management requires careful consideration of how your warehouse space is being used. There are a number of ways to optimize your warehouse space, including:

  • Utilize vertical space as much as possible. This can be done by installing shelving units and racks that extend to the ceiling.
  • Group similar items together in one area to make it easier to find what you need.
  • Label all shelves and bins clearly so that everyone knows where things are supposed to go.

Tips for Handling Seasonal Changes and Unexpected Increases in Demand

As a supply chain business or manufacturer, you are responsible for ensuring that products are delivered on time and in good condition. This can be a challenge at the best of times, but it can be especially difficult during seasonal changes or periods of unexpectedly high demand.

Here are some tips to help you navigate these challenges:

  • Communicate early and often with your clients. They will need to be aware of any potential delays so that they can make alternate arrangements if necessary.
  • Have a contingency plan in place for when things go wrong. This might include partnering with another 3PL who can pick up the slack if you are unable to meet demand.
  • Be flexible and adaptable. Things rarely go according to plan, so being able to adjust on the fly is essential.

By following these tips, you will be better prepared to handle whatever challenges come your way.

Tips on How to Deal with Damaged or Defective Products

As any supply chain manager knows, damage and defects are an inevitable part of doing business. Whether it’s a carton that’s been crushed in transit or a product that didn’t meet quality standards, dealing with damaged goods is just part of the job.

Here are some tips on how warehouses can best deal with damaged or defective products:

1. Invest in Quality Control

One of the best ways to deal with damaged goods is to prevent them from happening in the first place. That’s why it’s important to invest in quality control measures. By conducting regular inspections and audits, businesses can identify potential areas of improvement and take steps to prevent damage from happening.

2. Have a Clear Returns Policy

When customers receive damaged goods, they usually want to return them for a refund or exchange. That’s why it’s important to have a clear returns policy in place. This policy should outline how customers can return damaged goods and what they can expect in terms of refunds or replacements.

3. Keep Good Records

When damage does occur, it’s important to document it thoroughly. This documentation will be used to file insurance claims and help businesses track trends over time.

How to Choose the Right Inventory Management Software

There are a few key factors to consider when choosing a warehouse inventory management software. First, you’ll need to decide what type of system you need.

On-Premise vs. Cloud-Based Systems

There are two main types of management systems for warehouse inventory: on-premise and cloud-based. On-premise systems are installed on your company’s servers, while cloud-based systems are hosted by a third-party provider.

Features and Functionality

Next, consider the features and functionality that you need. Some inventory systems offer basic features like inventory tracking and order fulfillment, while WMS systems offer a more comprehensive suite of tools, including warehouse optimization.


You’ll also need to consider the price of the system. Inventory and warehouse management systems typically start in the tens of thousands of dollars and can be priced upwards of a couple hundred thousand dollars. However, many system providers now charge on a subscription basis. For a much smaller fee, you get full access to the system as well as technical support to ensure that the system is always up and running.

Logimax WMS is a cloud-based warehouse management system that offers all of the features and functionality you need to streamline your inventory management process. Logimax WMS is priced on a yearly subscription basis, so you can get started without having to make a large upfront investment.

Standalone vs. Add-On System

Finally, you’ll need to decide whether you want to purchase a standalone system or integrate your warehouse inventory system with your existing enterprise resource planning (ERP) system. If you have an ERP system in place, it might make sense to integrate your inventory system with it. This would allow you to share data between the two systems and improve efficiency. However, if you don’t have an ERP system, you can still purchase a standalone WMS or inventory system.

Logimax WMS: Inventory and Warehouse Management for 3PLs, Distribution Companies, and More

Logimax is a comprehensive WMS built for 3PLs and distribution companies, but can also handle complex industries such as consumer packaged goods, pharmaceuticals, cold storage, and more. Our system is browser-based and lives in the cloud , so it can be accessed from anywhere, at any time. Logimax WMS also integrates with existing ERP systems or other complementary software solutions such as EDI, TMS, etc.

Some of the key features and benefits of Logimax WMS include:

  • Comprehensive inventory management including real-time tracking of stock levels, locations, and movements
  • Flexible order management including support for multiple order types, custom workflows, and user-defined rules
  • Powerful reporting and data analytics tools to help you optimize your warehouse operations
  • Support for multiple warehouses and stock locations
  • Integration with popular ERP systems such as SAP, Oracle, or Microsoft Dynamics
  • Scalable and modular design so that you can add new features and functionality as your business grows

If you are looking for a comprehensive, cloud-based system that offers all of the features and functionality you need to streamline your inventory management process, Logimax WMS is the perfect solution for you.


By following these tips, supply chain businesses can ensure that their warehouse is well-organized and prepared to handle any challenges that come their way. Implementing these tips will help warehouses run more smoothly and efficiently, which will ultimately lead to happier customers and higher profits.

Logimax WMS is a comprehensive warehouse management system that can help you streamline your operations and improve your bottom line. For more information on how Logimax WMS can benefit your business, contact us today.

3PL written

3PL Best Practices: Tips for Third-Party Logistics Providers

If you are in the business of logistics, then you know that third-party logistics (3PL) providers are a vital part of the supply chain. 3PLs provide critical support to companies that need help getting their products to market. But what makes a good 3PL? And how can 3PLs improve their performance and gain a competitive advantage?

In this blog post, we will discuss some best practices for 3PLs and offer tips for success. We will also introduce Logimax WMS, a tool that can help manage 3PL operations and improve business efficiency.

What Makes a Good Third-Party Logistics Provider (3PL)?

There are many factors that go into making a good third-party logistics provider.

First and foremost, a good 3PL Provider is one who can offer its customers comprehensive and integrated supply chain management solutions. This means that the provider has access to the necessary resources to handle all aspects of the customer’s supply chain needs, from transportation and warehousing to inventory management and order fulfillment.

Although, not all 3PLs handle every aspect of the supply chain. Some specialize in specific areas, such as transportation or warehousing, for example. However, it is important to offer a comprehensive solution to your customers within the range of services you provide.

In addition, a good 3PL Provider is one who is able to offer its customers customized solutions that meet their specific needs. No two businesses are alike, and each has its own unique set of supply chain challenges. A good provider will take the time to understand the customer’s business and develop a solution that is tailored to their individual needs.

A good provider will also be proactive in their approach to the customer’s experience, always having the goal of improving customer service. They should have a team of highly skilled and knowledgeable customer service representatives who are available to help their clients with any issues that may arise.

Finally, a good 3PL Provider is one who is always looking for ways to improve and innovate. The logistics industry is constantly evolving, especially with the online commerce evolution. It is important for providers to keep up with the latest trends and technologies. By investing in new tools and processes, providers can maintain a competitive edge and offer their customers the best possible service.

Today’s challenging market and business environment mean that the value supply chains provide is greater than ever. 3PLs with a unique value proposition can reap the rewards of their forward-minded logistics efforts.

Warehouse with conveyor, icons showing different processes

3PL Best Practices: For Third-Party Logistics Providers and Supply Chain Companies

Determine and Measure Key Business Metrics

The first step in implementing best practices for 3PLs is to determine the key business metrics that will be used to measure success. These metrics will vary from business to business, but some common examples include on-time delivery, order accuracy, transportation costs, and customer satisfaction.

Once the key metrics have been identified, it is important to track them on a regular basis and use them to inform decision-making and business process improvement.

Invest in Technology

Technology can be a powerful tool for 3PLs. By investing in warehouse management systems (Logimax WMS), transportation management systems (TMS), radio frequency identification (RFID), digital payment processes, and other technologies, providers can automate many of the tasks associated with managing the whole supply chain. This includes tasks such as order processing, inventory management, and recording shipment transportation progress.

This can free up time and resources that can be reinvested in other areas of the business. In addition, technology can provide benefits like smart contract management, real-time shipment visibility, as well as the ability to track data and KPIs. This can help a company achieve valuable insights into its operations and identify areas for improvement.

Develop Strong Partnerships

3PLs rely on partnerships with transportation carriers, warehousing facilities, and other suppliers to support their operations. It is important for providers to develop strong relationships with these partners and establish clear lines of communication.

By building stronger partner and better carrier relationships, and collaborating closely, providers can optimize their operations and provide their customers with the best possible service. Not to mention lowering freight spend and other costs.

Cross Train Employees

In order to be successful, 3PLs must have a team of highly skilled and knowledgeable employees. One way to ensure that employees are prepared for the challenges of the job is to cross-train them in multiple areas of the business.

This will give them a better understanding of how the different parts of the supply chain work together and allow them to more effectively solve problems.

Ensure Your Inventory is Accurate

An accurate inventory is essential for 3PLs. If a provider does not have an accurate count of the products in their warehouse, they will be unable to properly fulfill orders and may end up losing money.

There are many ways to improve the process of managing inventory, such as implementing barcoding and RFID technologies, conducting regular physical counts, and using data analytics to identify patterns.

Perform Cycle Counts

An effective way to manage inventory levels and prevent stock-outs is to perform regular cycle counts. By counting inventory on a regular basis, providers can identify discrepancies quickly and take corrective action. This will help to ensure that customer demand is always met by having products in stock.

Streamline Your Receiving Process

The receiving process is one of the most important aspects when creating a more efficient logistics operation. In order to make this process more efficient, providers should use barcodes and RFID tags, set up an accurate receiving schedule, and train employees on proper receiving procedures. By taking these steps, providers can improve the efficiency of their operations and reduce the risk of errors.

Keep a Clean and Organized Facility

A well-organized and clean facility is essential for 3PLs. Not only does this create a better working environment for employees, but it can also help to improve efficiency and accuracy. Providers should create an organized storage system, implement regular cleaning schedules, and use labels and signage to clearly identify products.

Invest in Robotics and Automation (Only if it Will Increase ROI)

Robotics and automation can be great ways to improve the efficiency of 3PLs. By investing in these technologies, providers can reduce the need for manual labor, minimize errors, and increase productivity.

However, it is important to note that not all automation technologies are right for every business. Before investing in robotics and automation, providers should carefully consider the needs of their operation and the potential return on investment.

Implement Warehouse Zone Planning

Warehouse zone planning is a great way to improve the efficiency of 3PLs. By creating zones for different types of products, providers can more easily track inventory and fulfill orders. Additionally, this method can help to reduce congestion in the warehouse and make it faster and easier for employees to move around, thereby yielding lower costs.

Optimize Putaway Processes

The putaway process is one of the most important steps in third-party logistics. In order to optimize this process, providers should use data analytics to identify patterns, establish efficient storage locations, and train employees on proper procedures. By taking these steps, providers can improve the efficiency of their operations and reduce the risk of errors.

Choose the Right Picking Process

There are many different picking processes that 3PLs can use. The most important thing is to choose a process that will work best for the specific needs of your operation. Some factors to consider when choosing a picking process include order volume, product mix, and storage density.

Logimax WMS: A Tool Designed for Third Party Logistics Companies

In addition to following the best practices outlined above, 3PLs can also use Logimax WMS to help manage their operations. Logimax WMS is a cloud-based warehouse management system that provides users with the tools they need to streamline their operations and improve efficiency.

Some of the features offered by Logimax WMS include:

  • Automated Receiving and Putaway: With Logimax WMS, providers can automate their receiving and putaway processes, which will help to improve accuracy and reduce labor costs.
  • Inventory Management: Logimax WMS provides users with the ability to track inventory in real-time, which will allow them to avoid stock-outs and ensure that orders are fulfilled on time.
  • Order Fulfillment: Logimax WMS offers a number of features to help users fulfill orders more efficiently, including order picking, packing, and shipping.
  • Reporting: Logimax WMS provides users with the ability to generate reports that will help them track their performance and identify areas for improvement.

By investing in Logimax WMS, Third Party Logistics companies can improve their efficiency and offer their customers a better experience. To learn more about Logimax WMS, visit our website or contact us today.


Third-Party Logistics companies play a vital role in supply chains and it is important for them to follow best practices in order to be successful. By using data to their advantage, streamlining their processes, investing in training, and using a comprehensive WMS, providers can improve their operations and provide their customers with a better experience. Following this advice can make all the difference for freight and logistics industry companies.

If you are looking for ways to improve your 3PL business, then consider implementing Logimax WMS. It is a powerful tool that can help you manage your operations more effectively and improve your bottom line.

Contact us today to learn more about Logimax WMS and how it can help your business.

ariel view of group using laptops

Services to Expect from Your Warehouse Management Software Provider

All warehouses, distribution, and third-party logistics facilities want to make sure that the warehouse management software – often referred to as WMS software – they choose is a good fit for their business and how it integrates with their supply chain. The WMS software must have all the features your business needs. But there are other aspects of a warehouse solution “fit” that are equally essential: service and support.

A professional and experienced service provider will ensure the software has the warehouse processes your business needs. They also will make sure you have the right solutions for integration, implementation, and post-installation support. This includes continuing troubleshooting and supporting your growth initiatives for better operational efficiency. In this blog post, we’ll highlight some of the most important service and support features you should look for when reviewing warehouse management software providers.

The Best Warehouse Management Software Integration Begins with Extensive Pre-Planning

Having a solid, advanced game plan is key when you consider your next WMS software provider. Logimax’s professional services team will work with you to identify your company’s specific needs and provide proper WMS solutions for initial integration and beyond. As a premier inventory and warehouse management software provider, the Logimax service team has the expert knowledge necessary for fulfilling your inventory management objectives – from logistics planning to warehouse and distribution center strategies.

Each customer is assigned skilled staff members who can analyze warehouse flow patterns to recommend reorganizing options if needed. This may include moving goods to better locations within the warehouse or implementing more efficient organizational systems that can save time on warehouse loading and unloading.

Logimax is dedicated to client success. We have the industry knowledge, customer service experience, and technical know-how to make all of your inbound or outbound operations more efficient. This includes project planning, software installation, required integrations, system configurations, system testing, inventory tracking, and warehouse operations improvement assistance.

Working with Your Company to Improve Warehouse Management System Processes

two men reviewing inventory in a warehouseServices from your warehouse management software vendor should never end after installation. Instead, service and support should continue throughout the entire length of your relationship. Logimax will regularly evaluate your 3PLwarehouse, or distribution center with your core team to determine current and future business growth areas and possible WMS software adjustments that will keep your operations running efficiently and boost productivity.

“Just because WMS has been around for roughly four decades, doesn’t mean these systems can be put in place and left to fend for themselves as the business world around them changes and morphs at the speed of light,” notes an article from Logistics Management on optimizing your warehouse management software. “To be most effective in today’s fast-paced fulfillment environment, these specialized business applications should be regularly reviewed, updated, and optimized in a way that aligns with the business’s current needs.”

Logimax knows that your warehouse or distribution center may need help to grow alongside emerging trends and technologies all while you continue to manage inventory. That’s why our supply chain operations experts are always here for you, ready with the knowledge to help your company maintain its competitive edge.

Get Your Warehouse Management Software Customized to Fit Your Company’s Inventory Management Needs

In today’s world of shipping and inventory management, there are many considerations that need to be made when choosing warehouse management software, including the unique needs of your warehouse operations. Every third-party logistics provider and warehouse has its own way of accommodating these requirements.

cloud computing conceptTherefore, a new installation of WMS software may require integration and customization by adding modules, developing fields, and templating reports. By working with Logimax cloud-based WMS you can depend on a user-friendly interface and inventory accuracy while satisfying specific customer demands for each order and shipment.

One example includes picking orders on days certain items are to be shipped together. Logimax’s warehouse management software solution can provide the tools your distribution facility needs. Managing warehouse inventory for those ‘we have to do it this way’ customers might include a solution such as our kitting module to prep often-shipped-together items in advance to save on fulfillment time.

And as a top-tier partner with warehouse hardware manufacturers, our dedicated hardware representatives can offer competitive pricing along with a wealth of related supply chain hardware integration services:

  • Product configuration consulting and recommendations
  • Product delivery, testing, and set-up
  • Coordination of RF site surveys and installation
  • Hardware upgrade and trade-in programs
  • Mobile solutions for integrated barcode scanning and RFID
  • Hardware maintenance agreements
  • Product leasing programs for businesses
  • Media and supplies fulfillment (labels, RFID tags, ribbons, head cleaners, etc.)

Train Your Employees Before Warehouse Management Software Implementation and Thereafter

Any change management process should be developed before the WMS solution implementation and initial training take place in your warehouse. This includes addressing the order of operations across your company, employee competencies needed for workplace success with warehouse management software systems, hardware configuration issues like devices or networks, supply chain requirements, and shipping management.

Man scanning box barcode; woman looking at computer screenEven testing new warehouse management systems cannot make for a seamless integration if there isn’t a solid and dedicated team from your company – not just members of upper management. The implementation crew will need key employees from your company, your suppliers, and the WMS software provider, all of whom are committed to working together towards a successful inventory management transition.

Training should not end after implementation, however. The warehouse management system software provider you select should also have a continuous training plan to ensure operations run smoothly. Logimax always assigns a dedicated project coordinator during the transition and service periods. This ensures your company can take advantage of every aspect of the seamless integration plan and benefit from our first-class WMS solution support.

Comprehensive Warehouse Management Software Includes Training:

  1. Your trainer or system administrator
  2. Your Logimax implementation project team
  3. All Logimax solution users, including RF end-users

Choose a WMS Software Vendor That is Always by Your Side Through Thick and Thin

teammates reviewing inventory on a tabletYou never want to find your warehouse, 3PL, or distribution center at a standstill due to an issue with your warehouse management software. Your chosen warehouse management software provider should be there for any questions, issues, or upgrade assistance your company ever requires including:

  • Help Desk Support
  • Support Portal
  • E-Support Notices
  • Informational Blog Articles 
  • User Events
  • Regular Cloud-Based Software Updates
  • Developing New Features

Excellence in customer support is at the center of Logimax’s values. Customer satisfaction is very important to us. To fully support every customer’s warehouse software solution and ensure their immediate and ongoing satisfaction, we offer a complete range of services that help ensure we meet your timeline, budget, integration, and functional requirements.

Logimax offers great WMS software that can help you with virtually all of your supply chain and warehouse management needs. We offer professional services to make the integration process and ongoing usage much easier for businesses – resulting in better inventory accuracy and operational efficiency. For more information on how our cloud-based warehouse management systems’ extended support can improve your logistics supply chain now and for years to come, contact the Logimax expert team today.

packages on conveyor belt

How to Prepare Your Warehouse for Peak Season

The holiday rush is upon us, and many retailers are already preparing for the busiest shopping days of the year, also known as Peak Season for sales and shipping. Since this is a make-or-break time for many businesses, shipping disruptions can lead to lost sales and unhappy customers for your clients. No one wants that!

The solution is to maintain good relationships with your clients by getting their orders out on schedule. This will help ensure continued business throughout the rest of the year. Here are some tips on how to prepare your warehouse or 3PL for peak season so you can avoid complications and come out on top.

Definition of Peak Season

small boxes on laptopPeak season refers to the period when demand for products rises sharply due to seasonal events such as holidays and special occasions. This means that there will be more people buying items than usual, so retailers need to make sure they have enough stock available to meet the increased demand. This is where your warehouse or 3PL comes into play. You can help your clients meet their seasonal sales goals, ultimately reaching your storage, shipping, and profit targets.

2022 Warehouse Operations Expectations

Since the beginning of the pandemic, supply chain issues have become a continual part of doing business. Addressing and preparing your warehouse for peak season “as usual” is no longer applicable. Too many variables in the market now exist that will make it harder to predict your peak season planning forecast. Some relevant issues to note include:

  • Additional supply chain problems (backed-up ports, container backlogs, protests, strikes, rising fees, etc.)
  • Changes in customer buying patterns
  • Increased holiday inventory
  • Labor shortages
  • Unpredictable fuel prices
  • Low carrier capacity leading to e-commerce shipping surcharges
  • Inflation and/or a potential recession
  • Possible Covid resurgence

Start Preparing a Plan and a Budget

bar graph - how is your company preparing its operations for peak season?Customer support is key to a successful season. Lost shipments, damaged items, shipping delays, and returns are bound to happen no matter how well your warehouse or 3PL distributes holiday orders during this busy time. Be sure to focus on customer satisfaction, quality control, and warehouse efficiency.

Carrier shipping times will fluctuate. According to an article by DC Velocity, global air freight demand dropped 9% in July as compared to July 2021. However, your warehouse manager should be prepared to ship items earlier than you would any other time of year. Learn each carrier’s strengths and weaknesses so you are not sidelined with an unanticipated problem. Continual carrier communication is key to success in getting your clients’ products into consumers’ hands in time. In addition, air freight rates also dropped in July, yet remain still historically high – up 11% over last year – so it is important to budget accordingly.

Stock up on packaging materials. Packaging supplies are essential for any business, especially during peak season. Consider the current supply chain climate when purchasing what you need to meet demand. In a recent Supply Chain Dive article, John Blake, senior director analyst with the Gartner Supply Chain practice, noted that packaging supply is expected to remain tight through the 2022 holiday season. “Currently we’re seeing six months’ [lead time] where it used to be four to six weeks,” he said. “Things like labels have 12 to 16-week lead times, where it used to be four to six.” With supplier expectations about production schedules changing, companies need to talk with their suppliers now and figure out where they will be in the next four to six months.

Don’t ignore your workforce.  In today’s competitive environment, 3PLs and warehouses need to do everything they can in order to keep up with their competitors. One way is by offering attractive benefits and programs that will attract new warehouse workers, retain existing employees, and keep the operation running smoothly. That’s because without an active workforce you could soon find yourself facing major disruption.

Peak season also means that those working in your distribution centers will more than likely be working extended hours. Make sure that your company or 3PL is adequately staffed, even if you need to bring in temporary employees to maintain warehouse efficiency. Keep your workers’ morale up with pizza and donut deliveries for those late nights or early mornings.

All of these considerations should be planned strategically and budgeted to streamline processes before holiday shopping begins.

Strategies for Predicting Holiday Season Warehouse Volumes

There are several ways to predict peak season distribution center volumes. One method is to use historical data to determine how much inventory to have on hand which translates into warehouse space used. Another option is to forecast future demand based on past trends. A third option is to estimate current demand based on previous seasons’ sales.

Obviously, planning ahead is the best way to have a successful peak season. You can do this with the following forecasting strategies for your fulfillment services.

1. Inventory Data

Inventory managementicon of graphs on paper and forecasting are all about data. Before you can figure out what you need to order and when you need to order it, you need to understand your historical numbers. While it is not a perfect solution given changing conditions, this is a good starting point for peak season forecasting. Your warehouse management system (WMS) software should be able to provide you with historical data over several years, as well as assist in forecasting for the peak season and planning floor space for products.

2. Always Take Notes

notepad iconThe best teacher is past experience. It is not enough to just take notes on what happened during peak seasons or periods of high inventory. Your team will only be able to make accurate predictions for future markets if they know how things work after the fact. Plus, memories fade with time. Take notes throughout the year about all aspects related to the market activity – shipping percentages and punctuality, order levels, and labor hours – in order to refer back to them when planning for the next holiday rush.

3. View Real-Time Inventory

clock iconIt can be tough to know what you need for your operation if the data isn’t accurate and timely enough. With real-time inventory tracking from Logimax WMS, you can monitor product stocks against estimates so if problems arise, they get resolved faster. Efficient WMS software from Logimax can also prevent future issues from happening altogether by providing an accurate picture of every product on hand in your warehouse or 3PL at any given time.

4. Get Your Team Involved

team iconThe more people involved in your inventory forecasting process, the better. Involving finance and operations will give you a better understanding of what’s happening with physical stock levels at any given time; while inviting external stakeholders can help identify potential problems before they arise by allowing input for future decisions that may affect them (ie. buying/selling).

5. The Right Tools Equal Success

WMSUsing the right tools to replenish inventory can be challenging during peak season. Consider technology solutions for your warehouse or 3PL like mobile carts, RFID tags, and warehouse management system software that will help you compare your results with your forecast in real-time.

Warehouse management is a challenging task during the peak season. However, with these added picking strategies you can create more efficient warehouse operations. A more efficient warehouse will help save your company time and money on inventory management and ensure data accuracy for future forecasts.

How Your Warehouse Management System Software Can Help

warehouse management system (WMS) helps you easily access inventory management, track shipments, and keep an eye on your business. It also allows you to automate processes so you can focus more on growing your business instead of managing every aspect of it.

When you’re looking for a way to make your business more efficient, accurate, and effective at accelerating inventory turnover time then look no further than automating tasks with Logimax WMS software. The process will be streamlined thanks in part to integrations that can occur via API or online shopping cart interfaces. This allows the system not just to track what’s going on, but also to send updates as they happen. This means there are never any lost opportunities again.

Logimax WMS software reporting features can provide valuable information to help your customers plan their inventory levels. This is especially crucial this peak season as companies shift from JIT (Just-In-Time) strategies towards those that are focused on maintaining a higher level of availability, like JIC (Just-In-Case) stocking and material handling.

The best way for warehouses and 3PLs to plan ahead for peak season is by maximizing the benefits from their client relationships. To do this, you should communicate early and often with your customers. Talk regularly about schedules or upcoming promotions, as well as standards such as Black Friday and Cyber Monday.

Communication and real-time reporting during these busy times will help everyone be best prepared for a successful end of the year. For details on how Logimax WMS can help your company during peak season, contact us today!

gloved hands stealing box at night

Warehouse Security Protection: Part I – Preventing Theft

Welcome to the first in a three-part series on Warehouse Security Protection. In this series, you will find information on how to identify areas of your company most likely at risk for security threats like theft, physical intervention (intentional or unintentional), and cybercrimes, plus helpful prevention methods against common security risks.

While it can be difficult to think about 3PL or warehouse security threats, it’s important to remember that they can happen when you least expect them. One such threat to your business that can greatly affect your bottom line is theft. It is always better to be aware of your vulnerabilities rather than being complacent or ignoring the risks when it comes to theft of company-owned equipment or tools, customer inventory, or your finances.

Warehouse Security Protection Against Theft

While many warehouses have security measures in place to prevent theft from outside sources, your distribution center is actually more at risk for internal theft. Consider that on any given day, employees, insiders, and contractors all have access to your facility, and could take advantage of an opportunity to steal from you. By identifying your risk areas and putting effective security measures in place, you can avoid having to suspect every employee or guest of a potential crime.

Company-owned Property

hammer and wrench iconStealing company-owned property ranks among the highest kind of theft that can happen to a business and it is usually internal. When people think about the theft of company property, paper clips, post-it notes, and pens typically come to mind. It can be much more than that, especially in a warehouse. While the majority of people in your facility will not steal from you, the risk still exists.

Most-Stolen Items
Office supplies. In addition to paper clips and pens, people also like to take staplers, batteries, first-aid items, coffee, and cleaning products.
Paper products. Copy paper, post-it notes, paper towels and plates, toilet paper, and notepads are most likely to be (or most often) stolen.
Computerized tech and accessories. Items may include laptops, cell phones, chargers, extra cables, tablets, printers, scanners, and headsets.
Work tools. Typically, any tool that is easily concealable is fair game to a thief. Items like wrenches, hammers, drills, tape guns, safety equipment, and measuring tools are all vulnerable.
Documents and data. Sensitive information in printed or digital form is also at risk. It is never ideal for competitive bid proposals, banking information, or customer lists to end up in the wrong hands – especially those of your competitor!

Follow these tips to prevent or minimize theft of company property:

–  Tag your tools. Tool and equipment can be tracked by attaching tracking tags or serial numbers in the form of barcoded or RFID asset tags, and by keeping a log of assignments in your warehouse system.
–  Tool and equipment cribs. These are a great way to limit access to company equipment and for tracking the daily check-in and check-out of tools. All items should have tracking tags (see above) that allow the equipment to be scanned out in the morning and back in at the end of the shift. Scanning a barcoded employee ID badge at the same time easily connects the tool with the person who had it last, and records it in your warehouse system.
–  Designate a supply supervisor. Have one employee manage all paper and office supplies for your business. Perform weekly inventories and consider implementing a requisitioning system for larger-than-normal supply needs.
–  Track your tech. All computerized equipment and accessories should be tracked through your IT department or by your office manager. Logs should include model and serial numbers, the person assigned the equipment, date of the assignment and/or return, item health, and any new tech requests. This will help track missing items and aid in spotting any abnormalities.
–  Document and data protection. All departing employees should be removed from system and equipment access. Password-protect important documents and only allow limited access to assigned employees. Most importantly, establish policies that address the ethics of sharing company-owned information and require signed, non-disclosure agreements where applicable.

Customer Inventory

box iconAll distribution centers take responsibility for protecting their customers’ products as part of a warehouse/client partnership. Therefore, a warehouse should have protocols and systems in place to ensure that the inventory is safe through warehouse management system (WMS) software that provides real-time inventory tracking and access control to reduce the risk of theft. However, if inventory shrinkage does occur, a warehouse should be able to identify when, where, and how it happened as well as resolve the problem immediately.

Warning Signs of Potential Inventory Theft
Stock levels don’t match what is in the system. If you uncover multiple instances where your WMS software inventory levels and reports do not match what’s actually on the shelves, you could have a thief.
Inventory discrepancies happen on certain days. So maybe you’ve noticed a problem with inventory shrinkage, but not every day. Or that the discrepancies only happen when certain employees are working. That is a sure warning sign worth looking into through your inventory management system.
Staff rumors of theft. Whether you call it shop talk or office gossip, every warehouse has its internal grapevine of information. If you hear employee rumors of theft happening, investigate immediately.
Important documents are missing or duplicated. If backup receiving or shipping documents are missing or have been duplicated, this could be a red flag that someone is trying to cover up potential thievery or is a security threat.
Inventory is regularly found near exits. Does inventory belong near exits? Not if it isn’t being received or shipped out. If you regularly encounter random products sitting around near entry points or loading dock areas without corresponding labeling or documentation, someone could be placing them there to be casually picked up and walked out the door later.

Theft Prevention Methods

Conduct warehouse employee background checks. Whether or not you have had previous issues with internal theft of any kind, conduct background checks on all new hires. That way you can avoid employing people that have a history of stealing.
–  Ensure awareness of policies and procedures. Every warehouse should have a standard set of policies and procedures when it comes to ethics and handling customer products. Raise awareness for policy adherence and, when applicable, enforce termination due to theft.
–  Limit inventory access. Access control to inventory is not an easy task for any warehouse as it can disrupt daily operations. However, if you are able to add security cages or restrict access to products that typically are considered ‘high-demand, high-theft’ potential to only certain individuals per shift coupled with an inventory management system, it reduces your risk of inventory shrinkage by warehouse employees.
–  Conduct regular cycle counts. To keep an eye on your customers’ inventory, conduct stock cycle counts regularly. These can be performed randomly or weekly with the use of your WMS software and connected mobile devices to scan what is in stock.
–  Maximize managerial visibility. There’s a common saying, “When eyes are on the floor, nothing goes out the door.” Management visibility reduces an employee’s opportunity to steal and thus is a great way to reduce warehouse inventory shrinkage.
–  Utilize security cameras. It’s a proven fact that security cameras help deter crime as well as document issues. Let your employees know that cameras are in the facility for their safety as well as for overall warehouse security.


hand and coin iconEmbezzlement and stealing petty cash are the usual forms of monetary theft in a company. While it may take a great deal of legwork to supervise your finances, if you don’t take the time to care about where your money is going it could destroy your business.

Be on the lookout for these types of monetary crimes:
Phantom Supplier. Phantom (or Ghost) suppliers are fake accounts created by a dishonest employee (who is the same employee in reality). These accounts are used to create a paper trail of false transactions to the fake supplier. This type of embezzlement allows the employee to make legitimate-seeming payments to the ghost account, re-directing (and stealing) your hard-earned money.
Fraudulent Refunds. An untrustworthy employee can also create unauthorized refunds to a non-existent customer. In these cases, the funds are actually issued to the perpetrator.
Customer discounts. This occurs when a dishonest employee undercharges a customer for your services in the books but actually charges them full price — allowing the employee to pocket the difference. They can also discount vendors, friends, and family directly, then split the difference, which also affects your bottom line.
Wrongful Bad Debt. Watch out for this scheme! Bad debt is typically written off by a company as common practice. In this case, the thief deposits customers’ payments into their own bank account, knowing that your business will eventually write it off.
Payroll Scam. Believe it or not, some bad employees can even set up fake employees on the company payroll and funnel the money directly to themselves under their fictitious identities.

How to Spot the Warning Signs of Embezzlement

–  They seem ‘attached’ to a certain vendor. Accounting department employees typically do not spend a large amount of time communicating with vendors. However, if an employee’s role does not require constant contact, yet they are always talking to a vendor, it might be worth looking into. Unfortunately, financial crimes can occur with an employee and vendor partnering to scam your company and split the bounty.
–  Their personal purchase habits change. Usually, each employee has a personal budget and corresponding style based on their pay structure. If you notice that their personal spending habits and choices are more flamboyant than before, and they didn’t win the lottery, it might be worth investigating.
–  They like to work when no one else is around. An accounting department’s day usually ends at 5:00 p.m. unless end-of-quarter financials or special projects require extra hours. If an employee always seems to need more hours to get their job done, they may be working on their scams to cheat you out of your hard-earned dollars.
–  They don’t use their vacation time. If a scheming employee were to take a vacation, an employee temporarily filling their role may uncover evidence of their crimes and report it, thus ending their reign of theft.
–  Petty cash doesn’t balance with receipts. It could be one dollar or 20 dollars that may go missing every once in a while, but over time it can add up and hurt your wallet.

Here are a number of ways to protect your company against embezzlement:

  • Split accounting responsibilities. The best-case scenario for any company is to cross-train your accounting department employees in all jobs and then split up the duties. All responsibilities and financial tasks should never fall on just one individual as a form of security checks and balances. Consider adding in an extra layer of security in which only upper management can authorize large transactions to lower your risk of fraud.
  • Do thorough background checks before hiring. To reduce your risk of employing a potential thief, always conduct extensive background checks on new hires in your accounting department (or all departments for that matter, including warehouse employees) as one simple security solution. Review financial policies and procedures on a regular basis with all applicable employees as well.
  • Update logins and authorization often. More companies are taking this route in the digital age for added protection of their finances, information, and operational structure. Consider adding multi-factor authentication on a regular basis if your company does not already do so.
  • Protect all payment methods. Whether it is cash, customer or supplier banking details, credit cards, or checks, ensure that all payment methods are secure from unauthorized access by employees.
  • Restrict access to petty cash. Always require receipts for disbursements, limit who can access it, and keep it under lock and key at all times.
  • Show your presence. Being seen is a great form of financial protection. Simply walk around your accounting department to check on the day’s progress. Security cameras are an excellent option for those with limited time or staff. People are less likely to steal from you if someone is always watching.

Insurance is Key to Protection

The best protection against these crimes is always by preventing theft, but so is commercial security insurance in case of theft. If your company does experience a financial crime, having the right protection can help your warehouse recover any losses. As a matter of fact, most customers will require your 3PL or warehouse to provide certificates of insurance prior to entering the partnership.

Consider undergoing a security assessment and a commercial crime policy as part of your security solution to protect your company’s finances. Ask your insurance provider for an all-encompassing list of coverage options available to you. IRMI defines a crime insurance policy as one that covers different types of crimes: employee dishonesty; forgery or alterations; computer fraud; funds transfer fraud; kidnap, ransom, or extortion; money and securities; and money orders and counterfeit money.

Identify the warning signs, be aware of your company’s risk potential, and take preventative measures for the best protection from theft and inventory shrinkage in the warehouse. Watch for Logimax’s next post – Part Two: Physical Security – or subscribe to our blog now to be immediately notified of this and additional information that can help make your warehouse or 3PL more secure.

person viewing graphs on computer and tablet screens

Warehouse Software Users Cautiously Embrace Change in 2022

Supply chain and labor challenges resulting from the pandemic have led to companies adopting more modern methods of running their distribution facilities over the past year, but leaders are somewhat guarded in doing so given the economy.

The following are some of the key trends from a recent annual survey by Modern Materials Handling. The survey results are from over 100 supply chain readers on their implementation and usage of warehouse software automation to improve their overall warehouse management.

Warehouse Software Investment Plans

man using drawing of a calculatorIn today’s economy, materials handling management software is a hot commodity. Companies are constantly looking for ways to optimize their operations and cut costs, and this type of software can help them to do just that. As such, it’s no surprise that 26% of companies surveyed said they were investing in new materials handling management software this year. However, 20% said they were upgrading their existing software instead, and 28% said they had no plans to expand their software purchases in the next year. While the current economic climate has certainly changed the way many companies approach materials handling management, it is clear that there is still a strong demand for this type of software.

Warehouse Management Systems

Those in the warehousing or distribution industry know that warehouse management system (WMS) software is essential for keeping daily operations running efficiently. According to a recent study, the use of WMS software dropped by 10% from 2021 to 2022. Yet despite this decrease, WMS remains the top software application in use by warehouses and distribution facilities. Transportation management software (TMS), labor management software (LMS), supply chain management and planning (SCP) software, and asset tracking software round out the top five most used software types in 2022. Order management, procurement, and inventory visibility are the main reasons cited for adopting a WMS. Even with a decrease in overall usage, it is clear that warehouse management system software will continue to play a vital role in warehouse and distribution operations.

Warehouse Management Software Benefits

cloud computing conceptWMS software is a key element in warehouse operations through inventory tracking, managing warehouse space and labor, and optimizing warehouse operations. An estimated 59% of warehouses have had a WMS for one to ten years, according to the survey. In addition, warehouse management systems provide many benefits like improved security, scalability, and warehouse efficiency. Security is a key consideration for many companies when choosing a WMS system like Logimax because it can be implemented in the cloud, providing the best scalability options. The cloud also offers increased security and disaster recovery capabilities. Many companies choose to upgrade their warehouse management system (WMS) every one to five years to take advantage of new features and benefits such as cloud operation.

Logimax WMS Solutions in the cloud...Learn MoreWhat trends do you see emerging in the warehouse management software space? Are you planning any changes to your warehouse operations in the coming year? As an expert in warehouse system management software, Logimax can help guide you through the clutter with the best warehouse management solutions. Contact us today to learn more.

Worker scanning a return in warehouse

How to Maintain Order and Process Returns in the Warehouse Efficiently

Product returns are always a hassle. Whether it’s due to shipment damage, product malfunction, or product recall, managing returns effectively is essential for 3PLs and warehouses. One of the biggest challenges when handling returns is keeping employees’ labor-intensive tasks well organized. Through automated processing and integration with external systems, your 3PL warehouse management system (WMS) software should be easy for employees to use and track stock to process returns efficiently.  

Your Logistics Software is Key

WMS software is the backbone of any distribution center, and it can help you maintain order and efficiently process returns. With a powerful, easy-to-use warehouse management system, you will be able to track all inventory from initial arrival to shipping orders out the door. And since your WMS also handles returns or recalls, you can make decisions based on real-time data rather than estimates or guesses. 

The best 3PL WMS software should supply product information and traceability for every single item moving in or out of your facility. This includes inventory location assignments, product expiration dates, and lot numbers. Lot and expiration date details should automatically be tied to each item’s barcode since all inventory transactions require a scan. Warehouses whose WMS supports radio frequency and barcode labeling can leverage their wireless network to experience dramatic increases in inventory accuracy, picking accuracy, and productivity.  

Efficient logistics operations are vital to product returns and recalls. The best WMS software from Logimax optimizes efficiency by:  

  • Automatically sorting single or batch orders by date 
  • Measuring user productivity against established time standards 
  • Automatically enforcing product consolidation and rotation based on item and location rules 

WMS Software Can Help with Labor Savings 

All return and recall processing rules can be pre-set and tracked through your WMS softwareLogimax can even work with your HR system via advanced metrics to preplan and optimize workflow to track labor hours. Utilizing barcoded employee badges and asset/equipment tags, 3PL warehouses can easily trace employee time and attendance, labor and equipment costs for returns, and how long employees and equipment are assigned to activities. With the WMS software and your HR system working together, you will know exactly how high your labor costs are per task and can make any future accommodations for better productivity.   

Instituting Return Procedures 

Return guidelines are usually specified by each customer based on their requirements. However, 3PL warehouses always implement a standard set of procedures for returned goods because you must have a set way of physically handling and processing inbound returns. Every step in the process can be stored in Logimax’s WMS software for full return traceability. 

1.  Receiving Returned Inventory

A Return Merchandise Authorization (RMA) or Return Goods Authorization (RGA) form should always be filed prior to the initial product return. These forms can easily be generated and sent using a web client portal. Customer name, return authorization date, order number, and carrier tracking number are pieces of information usually included. On arrival at the warehouse, the shipment is compared to the RMA/RGA for accuracy. Once received into the WMS system, returned products should be marked accordingly and moved to the inspection area.

2.  Inspecting Returns

When you receive a returned item, it’s important to be thorough in your quality inspection process. There are a few different things you’ll want to check for: 

  • Carton and product damage 
  • Product expiration dates 
  • Product tags, including barcodes and stickers 
  • Any other markings on the product or packaging that may indicate tampering or reconditioning 

Food items cannot be resold once returned. Log these returns immediately and dispose of the food product accordingly. Return damaged or malfunctioning products to the manufacturer or destroy them per customer instructions, recycling procedures, and governing agency guidelines.   

3.  Repacking Inventory

Non-food products can be resold if the item is not damaged or malfunctioning and damage is only to the packaging. These items can usually be repacked and added back into inventory with a new SKU assigned to note that it was previously returned. These items are sometimes offered at discounted prices — as warehouse deals or opened box discounts. Repacks occur either at the warehouse facility or the manufacturer depending on the 3PL warehouse partnership.  

Procedures for Recalls

Distributors and 3PLs both can be incredibly valuable to brands in managing their product recalls. During a recall, a warehouse must be able to provide complete life cycle information on affected SKUs, including lot number and expiration date. It’s vital that the warehouse is aware of what recalled inventory is in-house, quantities shipped out already and to whom, and how much recalled product is yet to be received.  As a general rule, recall procedures should include: 

  • Report all prior shipments of recalled products to your client. 
  • Immediately put a hold on all of the recalled SKUs. No product marked for recall should be allocated or shipped, even if it is on the staging dock. 
  • Assign a segregated area of the warehouse for recalled products. For better visual identification, indicate the area with appropriate signage and mark items with hold tags. 
  • Alert customers. This may be done by the manufacturer or distributor depending on procedural recall assignments. Customer communication typically is in the form of an email and sometimes accompanied by a press release. 
  • Do not receive any additional recalled product from the manufacturer even if it is on order.  
  • Change the class code of the recalled product SKU for potential ordering, picking, receiving (returned), or destroying under specified guidelines and regulations.  
  • Generate and issue appropriate reports to the client. 
  • Some clients may require a mock recall as part of their partnership with the warehouse to ensure that the process will run smoothly, should a recall occur.  

Trends in Returned Products

Logimax WMS software can also aid your clients in identifying trends in returns by generating customized reports. These can include which products have been returned, why, when, and how often over select periods of time. This is particularly helpful in identifying future recalls, uncovering packaging or shipping issues and problems, and highlighting possible product defects or opportunities for improvement. The ability to provide this information to your clients gives your business a huge advantage. 

Because the supply chain is built on relationship building and cooperation between your 3PL warehouse and customers, look into finding the right technological solutions for your inventory tracking. Make your returns processes more effective by integrating the best software for warehouse management systems from Logimax.