A systematic process of examining and verifying that incoming, stored, or outgoing products meet predetermined quality standards and specifications. Quality inspection in a WMS involves configuring inspection workflows, tracking inspection results, and managing product disposition based on quality outcomes.
This process is critical for maintaining customer satisfaction, reducing returns, and protecting brand reputation. Quality inspections help identify damaged goods, verify product specifications, ensure regulatory compliance, and prevent defective items from reaching customers. Modern WMS platforms automate inspection workflows by routing items to designated quality control areas, generating inspection checklists, and capturing results digitally.
For example, a pharmaceutical distributor might configure their WMS to automatically flag temperature-sensitive medications for quality inspection after receiving, checking for proper packaging integrity and temperature logs before releasing items to available inventory. Failed inspections can trigger automatic quarantine procedures and supplier notifications.
