A real-time indicator that tracks the current stage of an order as it moves through the warehouse fulfillment process. Order status provides visibility into where each order stands in the workflow, from initial receipt through picking, packing, and shipping.
This tracking capability is essential for warehouse operations as it enables proactive management of customer expectations, identifies bottlenecks in the fulfillment process, and supports accurate delivery commitments. Managers can quickly identify orders that may be delayed and take corrective action before impacting customer satisfaction.
Common status categories include “Received,” “Released to Warehouse,” “Picking in Progress,” “Picked,” “Packed,” “Shipped,” and “Delivered.” For example, when a customer service representative receives an inquiry about delivery timing, they can immediately access the order status to provide accurate information rather than making customers wait for updates. This transparency improves operational efficiency and enhances customer experience.
