A specialized receiving process designed to handle shipment discrepancies where delivered goods exceed ordered quantities, fall short of requirements, or arrive in damaged condition. This systematic approach ensures accurate inventory records while protecting the warehouse from financial losses due to carrier or supplier errors.
OS&D receiving is critical for maintaining inventory accuracy and controlling costs in warehouse operations. When discrepancies occur, the receiving team documents the variance, quarantines affected items, and initiates claims processes with carriers or suppliers for recovery of costs or replacement goods. For example, if a shipment of 100 cases arrives with only 85 cases and 3 damaged units, the receiving team would record the shortage and damage, segregate the damaged goods, and file appropriate claims while updating inventory systems to reflect the actual usable quantity received. This process protects profit margins and ensures downstream operations receive accurate inventory data.
