A designated workstation equipped with tools, supplies, and technology where warehouse workers package picked items into shipping containers for customer delivery. These stations typically include scales, label printers, packing materials, barcode scanners, and computer terminals or tablets integrated with the WMS to guide packaging decisions and capture shipment data.
Pack stations are critical control points that ensure order accuracy, optimize packaging costs, and maintain shipping compliance. The WMS directs workers on appropriate box sizes, packing methods, and carrier requirements while capturing real-time weight and dimension data for accurate shipping charges. Advanced pack stations may feature automated cartonization algorithms that recommend optimal packaging configurations to minimize dimensional weight costs.
For example, an e-commerce fulfillment center might deploy 20 pack stations during peak season, with each station processing 150-200 orders per shift. The WMS tracks productivity metrics, identifies bottlenecks, and balances workloads across stations to maximize throughput while maintaining quality standards.